If I had to describe my experience with USA Horn in one word, it would be "simple." Many years ago, I came to know USA Horn through the pages of the Saxophone Journal. The ad promised vintage and new saxophones coupled with friendly service. With the sour experiences I had with some other nationally advertised shops, I must admit I was skeptical.
To my surprise and delight, their service far exceeded my expectations. Buying a saxophone from a nationally advertised shop became simple for the first time.
USA Horn is the kind of shop most players can only dream of; where the phone is answered by a professional musician, the selection is vast and the prices are very reasonable. USA Horn also offers top notch horn repair, so you know the horn you receive is well-regulated and in top playing condition. In addition, USA Horn has a very liberal trial and return policy, so you can feel confident that you are getting the perfect horn for your needs.
To me, one of the most unusual things about USA Horn is the owner's overwhelming desire to have each customer leave with a positive experience. When I purchased my tenor, he told me about every dent, ding and scuff. You can trust that all instruments are as described, and that your questions will be answered honestly and completely. USA Horn is more like the friendly music store in your home town than a huge, impersonal megastore.
I encourage you to explore this site and submit any questions you might have either by e-Mail or phone. As they say, the horn of your dreams is only a click away.